Customer Reviews

Welcome to our 'Customer Reviews' page!

We're excited to inform you that as of the end of April 2023, we have enhanced our website by adding a product review feature. This feature allows only customers who have actually purchased and used our products to share their opinions, experiences, and suggestions, ensuring the authenticity and reliability of the feedback.

Your opinions, experiences, and voices truly matter to us. We encourage you to share your experiences with our products. We strongly believe that this enhancement will pave the way for open and honest communication, helping us better understand your needs and expectations. We also believe that this can empower other customers in their purchasing decisions, leading to a more satisfying shopping experience for everyone.

We appreciate your ongoing support and look forward to hearing from you. Thank you for joining us on this journey.

 

Based on 322 reviews
82%
(264)
16%
(50)
2%
(7)
0%
(1)
0%
(1)
Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good

This dress is AMAZING! The details are beautiful and it's true to size. It arrived in a timely manner and I highly recommend this style, it's so elegant and the material is light and airy. LOVE THIS DRESS!

Thank you for the wonderful review! We are thrilled to hear that you love the Red Hot Stamping Embroidery Women's Classic Hanfu Dress. We take pride in the quality and design of our products and we are happy to know that it arrived in a timely manner and fits perfectly. Thank you for recommending it to others. We hope you continue to enjoy wearing it and thank you for choosing our brand. Have a great day!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good

This dress is as elegant in person as in the picture! the quality of the material is great, it moves beautifully when walking and dancing! This is the third dress I order from this site and once again I am very satisfied with my purchase! The service is great and shipping was very quick!

Thank you so much for your kind words and for being a returning customer! We're thrilled to hear that you are satisfied with your purchase and the service you received. We hope you continue to enjoy wearing your elegant dress and we look forward to serving you again in the future. Have a lovely day!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Amazing

I got this in red and it look absolutely stunning! The size guide is ture to its measure ments, shipping wasn't any hassle, everything came nicely packaged and nothing came damaged in any form! Couldn't ask for better service :)

Be advised the bow and flowers are on safety pins that you must attach yourself.

Thank you so much for your kind words! We are thrilled to hear that you are loving our Red Tana Manor Rose Flower Dress. Our team takes pride in providing accurate size guides and ensuring that our products arrive safely to our customers. We appreciate your feedback about the bow and flowers being on safety pins and we will definitely take that into consideration for future designs. Thank you for choosing our store and we hope to see you again soon!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Beautiful

gorgeous

Thank you for your kind words about our Black Long Trumpet Sleeves Multi-Layered Embroidery Lace Hooded Ripped Women's Gothic Jacket. We're so glad to hear that you find it beautiful and gorgeous. We hope you enjoy wearing it!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
An amazing dress :3

When I ordered the dress, I did have issues because they hadn't shipped my dress and over a month, but I sent them an email, saying the day I bought the dress and what the processing time on their website said it would be and they sent being back in email saying that they would change my dress to us press shipping as soon as they got it in stock and they would also give me a free bracelet. They were true to their word on both accounts, and I received my dress 5 days after sending the email. I also received the bracelet with it. The dress itself is absolutely gorgeous and I love the layers any time I spend the layers all moves separate, which is lovely because most of the time they're sewn in. I wish I could attach the video of the dress spinning because it is gorgeous. The dress also has more accessories than I thought it did, and it had 2 side core sets that I didn't know it had, which was really nice because it allowed a more personalized fitting experience. The only thing I don't like about the dress is the fact that some of the accessories are a completely different type of fabric from the dress itself, but that's only an issue if you're gonna be dyeing the dress like I did. The fabrics are the same color. They're just different textures, so nobody else will be able to tell, but you will know. Overall, this dress is really, really beautiful, and my favorite part of the dress was the back because they gave you a train to go with it and my train had pearls on it. I don't know what difference this makes in the dress itself, but I got the dress with a long train and petticoat. I did not buy the extra neck accessories, it just came with a lot of accessories anyway. Overall, I definitely recommend this dress and I recommend that you do not hesitate to contact them if there are any issues regarding the shipment of it. The only issues with this dress are the difference in fabrics, which isn't visible to the naked eye, and the fact that you would require assistance on most parts of putting on the dress

Thank you so much for your detailed and glowing review! We’re absolutely thrilled to hear how much you love your dress—especially the layers, the train with pearls, and the surprise accessories! Your kind words mean the world to us, and we’re so grateful you took the time to share your experience.

We sincerely apologize for the initial delay in shipping your order. After reviewing your case, we found that it was placed during the New Year holiday when our factories and shipping partners were closed, which caused the unexpected hold-up. To make it right, we were happy to upgrade your shipping at no cost and include the bracelet as a small token of our appreciation. We’re delighted everything arrived perfectly and that the dress has brought you so much joy!

Your feedback about the fabric textures is incredibly valuable—we’ll definitely keep this in mind for future designs to ensure even greater consistency. It’s customers like you who help us improve, and we can’t thank you enough for your honesty and support.

Wearing the dress may require an extra set of hands, but we hope it makes you feel as stunning as you look! If you ever need anything else, don’t hesitate to reach out. We’d be honored to assist you again in the future.

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
It’s alright!

The dress looked the same as in the picture. I’m a size medium in American sizes with a slightly larger chest so I ordered a large which fit just right. However, the petticoat that comes with the dress definitely doesn’t give enough volume. I’d say just look for a separate petticoat.

Thank you for taking the time to leave a review for our Red Baroque Palace Print Lace Classic Princess Lolita Dress. We are glad to hear that the dress matched your expectations and that the size you chose fit well. We appreciate your feedback about the petticoat and will take it into consideration for future improvements. Thank you for shopping with us!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Princess dress

I was pleasantly surprised by this dress, it's better than my expectations. Pretty and good quality. The costumers service was really kind and helpful, and the shipping was quick and easy. I will surely buy again!

Thank you so much for your kind review! We are thrilled to hear that you were pleasantly surprised by the quality and beauty of our Red Tana Manor Rose Flower Dress. We always strive to provide excellent customer service and we are glad to hear that you had a positive experience with our team. We look forward to serving you again in the future. Thank you for choosing our product!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
So ictee

It doesn’t come with the slaves but the base dress is so cute and I love ittt

Thank you for leaving a review! We're happy to hear that you love the base dress for the Pink Cute Cat Print JSK. We apologize for any confusion about the sleeves, but we hope you still enjoy wearing the dress. Thank you for your support!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Yippeee

Very cute and demur

Thank you for your positive feedback! We are so glad to hear that you love our Multi-Color Sleeveless Sunflower Print Elegant and Sweet Lolita Jsk Dress. We aim to create cute and demure pieces that make our customers feel their best. Thank you for your support!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Librarian

Green Ai Luo Book House Print Chest Support Bowknot Sweet Lolita Jsk Dress
The outfit is very cute and well Made. Skirt needs petticoat and the top is a tiny bit tight on me. The length is perfect. The accessories work well with the outfit. Ideal. Great price.

Thank you for leaving a review for the Green Ai Luo Book House Print Chest Support Bowknot Sweet Lolita Jsk Dress. We are so glad to hear that you found the outfit cute and well-made. We recommend using a petticoat for the skirt to enhance the overall look. We also appreciate your feedback on the top and will take it into consideration. We hope you enjoy wearing the dress and accessories. Thank you for choosing our product at a great price. Have a lovely day!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Nice dress

Love it

Thank you for your kind words! We are so happy to hear that you love the Undersea Blue [Swan Wonderland] dress. We hope you feel beautiful and graceful wearing it! Have a lovely day.

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good

Love these pants!

Thank you for your review and for sharing your positive experience with our Black Autumn And Winter Vertical Stripes Elastic Punk Leather Mens Pants. We're thrilled to hear that you love them! If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
かわいくて最高!

写真通りのかわいいお洋服が届きました。
生地も作りもしっかりしていて大満足です。
注文から2週間くらい経っても発送連絡がなく少し心配になりメールで問い合わせをしたのですが、とても丁寧に返信をしてくださり安心できました。
かわいいお洋服がたくさんあるのでまた購入しようと思っています!

この度は、ご購入いただき誠にありがとうございます。
そして、素敵なレビューをいただき、スタッフ一同大変嬉しく思っております。

お届けまでにお時間がかかってしまい、ご心配をおかけして申し訳ございませんでした。
お客様にご満足いただける商品をお届けできたこと、また丁寧なご対応に安心していただけたことを大変嬉しく存じます。

これからも、かわいいお洋服をたくさんご用意してまいりますので、ぜひまたお楽しみにお待ちくださいませ。
今後ともどうぞよろしくお願い申し上げます。

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Really pretty dress!!

I love how the dress looks on me. It fit perfectly :) the fabric feels nice too

Thank you for your lovely review! We are so happy to hear that you love the Pink Chinese Style Short Sleeves Princess Ruffle Sweet Lolita Dress. Our team takes great care in ensuring the perfect fit and using high-quality fabric. Thank you for choosing our dress!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Beautiful dress but shipping problem

My child ordered this dress for prom and we were eagerly awaiting its delivery, when informed that it couldn’t be delivered due to an incorrect address. We’ve lived in this house for 21 years and have never before been told that our address was undeliverable. When I complained, I got a fairly prompt response and an offer of a free petticoat if I reordered with expedited shipping. In the long run, we got the dress, and it’s lovely. But the experience of waiting for a delivery and having them return it to the shipper for such a ridiculous reason left a bad taste in my mouth. I do feel that the company tried to rectify the situation, and it all ended well, though.

Thank you for taking the time to leave a review. We apologize for any inconvenience caused by the shipping issue and we are glad to hear that you eventually received the dress and that you are happy with it. We understand your frustration and we appreciate your feedback. We strive to provide the best customer service and we apologize for the delay in delivery. We hope you enjoy the free petticoat and we look forward to serving you again in the future. Have a lovely day!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good

super pretty i love it

Thank you for your lovely review! We're so glad to hear that you love our Red/Black Bowknot Irregular Gothic Princess Lolita Jsk Dress. We hope it makes you feel like a true princess. Happy shopping!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
True to Product!

The dress was exactly as advertised and fits perfectly with their listed measurements! The quality was amazing as well. It came with a few extra accessories and all the ribbons needed to make it look extraordinary!

Thank you for your kind words and for taking the time to leave a review! We're so happy to hear that you are satisfied with the dress and that it met your expectations. We take pride in the quality of our products and are delighted that it fit perfectly and came with extra accessories. We hope you continue to enjoy your new Gothic Lolita dress!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Beautiful

Customer support helped me with my order. I was granted the longer version of the green dress. It came with all the accessories you see in the display image. Dress is true to color and description.

Item arrived well protected and is prettier in person. Dress fits well. Thank you so much!!

Thank you for your lovely review! We are so glad to hear that our customer support team was able to assist you and that you are happy with your Green Midsummer Dream dress. We hope you feel like a true Lolita in it! Thank you for choosing our products.

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
stylish

comfortable and handsome design, zipper on the side, quite long because i'm short but other than that true to size

Thank you for your review! We are glad to hear that you find our Prince Style Retro Immortal Rose Ouji Lolita Trousers stylish and comfortable. We apologize for the length being a bit long for your height, but we're happy to hear that they are true to size. We hope you continue to enjoy them!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Really cute!

It was as cute as I expected, the colour was the correct and it was really comfortable!. They send a cute bow and a type of bracelet too.

Thank you for your kind review! We are glad to hear that you found our Blue Ruffle Bowknot Snow Girl Sweet College Style Japanese School Sailor Skirt Set to be cute and comfortable. We hope the added bow and bracelet were a nice touch too. Thank you for choosing our product!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Really great dress!

I was so pleasantly surprised. The dress is exactly like the photo. It’s absolutely gorgeous and I’m so happy with it. The customer service was great as well and delivery didn’t take too long.

Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that you love the Green Bowknot Irregular Gothic Princess Lolita Jsk Dress just as much as we do! Our team works hard to ensure that our products are exactly as shown in the photos, and we are glad that we met your expectations. We also strive to provide great customer service and timely delivery, so we're happy to hear that you had a positive experience with us. Thank you for choosing our dress and we hope to see you again soon!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
peak

i don't usually write reviews but this is very worthy of a review; it's gorgeous. it's kinda thick, which makes sense, but i get warm really fast so oh well... and it doesn't come with the white layer under (i got black). more importantly, the details are absolutely amazing, and i was worried about the pants looking awkward because of the vest area ending close to the bellybutton, but the whole fit serves cnt so good!!! the waist-snatching ribbon-looking fabric addition is hella smart. the pants are long for me because i'm short but i can just tuck it into my boots. i can't wait to wear it for prom!

Thank you for taking the time to leave a review for our Prince Retro Immortal coat. We are so happy to hear that you love the details and fit of the coat, and that it will be perfect for your prom! We apologize for any inconvenience with the missing under layer, but we are glad that the ribbon addition and length of the pants still work well for you. Thank you for choosing our product and we hope you have a wonderful time at prom!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Gothic princess dress

It's perfect & looks just like the photo!! X) thank you!!

Thank you for your kind review! We're thrilled to hear that you love your Gothic princess dress and that it exceeded your expectations. We appreciate your support and hope to see you again soon! :)

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Gothic mens shirt

Very pleased with shirt and quick service, the material and design are fantastic

Thank you for your review of our Black Stand Collar Long Sleeves Faux Leather Splice Men's Gothic Shirt. We are delighted to hear that you are pleased with both the shirt and our quick service. We take great pride in our materials and designs, and we are thrilled to know that they met your expectations. Thank you for choosing our product and for taking the time to share your experience with us. We hope to see you again soon!

Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Excellent Customer Service and Product

The customer service is excellent, much appreciated! The dress fits on my daughter nicely, which matches the theme of the event perfectly! We are happy with our purchase. Highly recommend this shop!

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our customer service and that your daughter loves her new dress. We apologize for any inconvenience with the delivery, but we are glad we were able to resolve the issue for you. Your satisfaction is our top priority and we are happy to know that we could make your daughter happy. Thank you for recommending our shop!