Customer Reviews

Welcome to our 'Customer Reviews' page!

We're excited to inform you that as of the end of April 2023, we have enhanced our website by adding a product review feature. This feature allows only customers who have actually purchased and used our products to share their opinions, experiences, and suggestions, ensuring the authenticity and reliability of the feedback.

Your opinions, experiences, and voices truly matter to us. We encourage you to share your experiences with our products. We strongly believe that this enhancement will pave the way for open and honest communication, helping us better understand your needs and expectations. We also believe that this can empower other customers in their purchasing decisions, leading to a more satisfying shopping experience for everyone.

We appreciate your ongoing support and look forward to hearing from you. Thank you for joining us on this journey.

 

Based on 191 reviews
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Fit great aside from the bust area

The bust areas was the only issue we had. We ordered according to the measurements listed and that was the only problem. With a little alterations tho it worked! Beautiful dress. My daughter was over the moon

Thank you for your review! We're glad to hear that the dress fit well overall, but we apologize for any trouble with the bust area. We always strive to provide accurate measurements, but we understand that every body is unique. We're happy to hear that with some alterations, the dress was able to work for your daughter. We hope she enjoys wearing it and thank you for choosing our product!

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Absolutely gorgeous

It did not come in time for what I intended to use it for. But it is still gorgeous and lovely nonetheless. I adore it!!

Thank you so much for your lovely feedback! We truly appreciate it. After reviewing your order, we noted that you selected standard shipping, which typically takes 5-8 business days (based on data from our shipping partner, excluding weekends and holidays). Your package was shipped in 7 days, which falls within our standard shipping timeframe. If you would like your packages to arrive more quickly in the future, we recommend choosing expedited shipping for faster delivery. We’re glad you adore your item! Have a wonderful day!

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The quality of the dress is surprisingly good considering how affordable it is. It's very comfortable, packaged nicely and look just like the picture. The petticoat they offered with on the other hand is not as full/ puffy as I expected but I think for a first, it's more than enough.

Thank you for taking the time to leave a review. We are glad to hear that you are pleased with the quality and comfort of our Gothic Lolita dress. We apologize if the petticoat did not meet your expectations, but we are happy to hear that it still served its purpose for you. We appreciate your feedback and hope to see you again soon. Have a great day!

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Exactly what we wanted!

I purchased this for my oldest child—and honestly after this I think they’ve decided the Lolita-look is for them…

Thank you for leaving a review for our Pink Medea Kiss Short Sleeves Gothic Lolita Op Tiered Dress. We are thrilled to hear that it was exactly what you were looking for and that your child loves the Lolita look! We hope they feel confident and beautiful in their new dress. If you ever need any assistance, please don't hesitate to reach out to us:)

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The dress had came in time and was at the expected date!!

Thank you so much for leaving a review. We're thrilled to hear that your dress arrived on time and met your expectations. We hope you enjoy wearing it and please don't hesitate to reach out if you need any assistance. Have a wonderful day!

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The best dress I have ever seen

This dress that I got is the most beautiful dress that I have ever seen. It looks exactly like the picture. It’s not itchy like other dresses that I have got. It’s very good quality and the head pieces are very cute as well.

Thank you for your kind words! We're so glad to hear that you love our Ballet Twins Ruffle Bowknot dress. Our team works hard to ensure that our products are of the highest quality and match the pictures shown. We hope you continue to enjoy wearing it and thank you for choosing our brand. Have a lovely day!

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First ever lolita dress!!

It’s a beautiful dress, my first one in fact. I love it so much, but I believe the sizing chart is slightly off due to the dress feeling a little tight. The customer service is great!! I couldn’t track my parcel and they replied to my email very quickly and helped me out. All in all, I will definitely shop here again 🤍

Thank you so much for your lovely review and for choosing our White Sleeveless Multi-layer Ruffle Bowknot Sweet Lolita JSK Dress as your first purchase! We're thrilled to hear that you enjoyed the dress and appreciated our customer service.

Regarding the sizing, we understand that the provided measurements are flat-lay sizes, which can sometimes feel a bit smaller than expected when worn. We’ll definitely take your feedback into account as we continue to improve our sizing details in the future.

We look forward to serving you again and appreciate your continued support!

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Ciel cosplay outfit review

The pros :
-really nice high quality materials
-really lovely details
-comes with all the accessories and brooches
-packaged very securely
-looks really nice and matches up with the advertised photo
-fits well
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The cons :
-Some parts of the outfit have a really bad fishy smell
- the mechanism that's used to attach the cloak to the body is very flimsy
-the hat isn't included
- the things that go over the stockings are very flimsy and look very cheap compared to the rest of the outfit
-tracking the delivery was confusing because they used two websites and one was very delayed in updates and one was ahead??

Overall 4/5 , I say it's only a tiny bit overpriced but overall you get what you paid for and it does it's job well :)

Thank you so much for your detailed review of the Black Butler Super Luxury Print Ouji Fashion Lolita Set! We truly appreciate your feedback and are happy to hear you liked the quality and overall design.

Regarding the issues you mentioned, we’d like to clarify a few points:

The odor you noticed may be due to the chemicals or dyes used in the production process. Some garments may have a slight scent when first manufactured, but this should fade after airing the item.

For the mechanism attaching the cloak, we use softer, more flexible materials to avoid damaging the fabric or causing discomfort during wear. We understand your concern and appreciate your understanding of this limitation.

The hat was excluded from the set due to its height, which makes it difficult to package securely without risking deformation during shipping. Additionally, including it would have raised the overall cost significantly, and a misshaped hat could negatively impact your experience.

As for the stockings, it sounds like you're referring to the anti-slip sock clips. Similar to the cloak, we avoid using rigid or hard materials for these accessories to ensure comfort and safety. However, we’ll review their strength and quality for future improvements.

About the tracking confusion, we typically provide one tracking number for your order. After investigating your case, we can confirm there was only one package sent. We believe the confusion may have occurred when the package switched to a local courier service upon arriving in your country. Only the tracking number provided in your order dashboard is needed.

Thank you again for your honest review. We’re glad the outfit met your expectations overall, and we hope to serve you again soon!

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Lovely dress!

the dress I ordered came on time and was better than the picture I absolutely LOVE it ! This is the best dress I own now tysm I can’t wait to wear it on my birthday! 🫶🏻customer service is also just amazing and fast responding .

Thank you for your kind words! We are so happy to hear that you love your new dress and that it arrived on time. We hope you have a wonderful birthday and feel beautiful wearing it. Our customer service team is always here to assist you, so don't hesitate to reach out if you need anything else. Enjoy your new dress!

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Quality matches the image

The product arrived quickly, as well as having a free gift! The quality was very good, matching the expectations set by the photos

Thank you for taking the time to leave a review! We are thrilled to hear that our Prince Style Retro Immortal Rose Ouji Lolita Trousers met your expectations and that you were pleased with the quality. We always strive to provide fast shipping and are happy to hear that you received a free gift as well. Thank you for choosing our product!

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Amazing dress!

Well made, lots of accessories, and such a gorgeous color. Got it for hoco and it’s been really well liked :)

Thank you for your lovely review! We're so glad to hear that you love your Green Bowknot Irregular Gothic Princess Lolita Jsk Dress. It sounds like it was the perfect choice for your hoco event. We hope you continue to receive compliments on it. Thank you for choosing our brand!

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pretty dress

Dress is gorgeous and flattering. Although, it didn't come with the big bow in the back and the ribbon tied to the neck as pictured. It would be nice if the description specified in detail what's considered as "accessories."

Thank you for your feedback! We're glad to hear that you find the dress gorgeous and flattering. We apologize for the confusion regarding the accessories. Regarding 'the big bow in the back' and 'the ribbon tied to the neck', these are the 'Bow Trailing' and 'Neck Halter' accessories options. We have now added them to the accessories selection for better clarity. We appreciate your feedback and will continue working to improve our descriptions to provide a better shopping experience. If you have any further questions, feel free to reach out! Have a lovely day.

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Amazing quality

Our purchase from LolitaInside arrived on time and it is the best quality costume I’ve ever received for the price. All the details are lovely. Highly recommend!

Thank you so much for your kind words about our Purple Halloween Starry Night Witch Multi-layer Ruffle Sweet Lolita Jsk Dress! We're thrilled to hear that you were impressed with the quality and details of your purchase. We strive to provide the best value for our customers, and we're happy to have met your expectations. Thank you for recommending us and we hope to see you again soon!

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Quality, details, service

The dress is made from a pretty fabric and all the extra accessories really add to the full picture. I would really recommend getting the accessories. The sleeves really add that punk vibe to the dress that they clearly went for. The poofy long sleeves and belts are really cool. The design is such a spot on punk goth guitarist look. The designers did very well! A lot of detail went into it. Also getting the belt and chain included! The service and shipping was good. The company is really trustworthy and client friendly! Thank you for the dress <3

Thank you so much for taking the time to leave such a detailed and positive review! We are thrilled to hear that you are satisfied with the quality and details of our Black Letters and Poems Gothic Punk Lolita JSK Dress. We couldn't agree more that the accessories really add to the overall look and we are glad you chose to get them as well. We are happy to hear that our customer service and shipping met your expectations. Thank you for your support and we hope to see you again in the future! <3

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Quality, details, service

The dress has a lot of thought put into it! Multiple layers and details. The candies on the dress are very cute! The fabrics feel like good quality and the dress has a heavy feel to it when you hold it in your hands which I personally like. Only adds to the fact that a lot of material and details went into it! I like that some of the bows are clipped on, which means they’re also removable to ones liking. Something to keep in mind for the people also getting the petticoat: it has little stars at the bottom which peep out from the skirt. You can’t see it on the picture. It’s very cute, but maybe some people prefer a basic petticoat. The blouse that comes with it is so cute. I would wear it separately from the dress, because of how pretty of a piece in on of itself it is. Very cute and pair-able with different lolita dresses. The shipping was fast and the service good! Lolitainside provides of really good costumer service and seems to really care about their clients! Would definitely recommend buying from them. Thank you for the dress <3

Thank you so much for taking the time to leave such a detailed and positive review for our Pink Candy Party Lace Long Sleeves Bowknot Multi-Layer Ruffled Sweet Lolita JSK Dress. We are delighted to hear that you appreciate the quality, details, and service that went into creating this dress.

We are glad to know that you love the cute candies and multiple layers on the dress, and that the fabrics feel like good quality. We also appreciate your feedback on the removable bows and the petticoat with stars at the bottom. We will definitely keep this in mind for future designs.

It brings us joy to hear that you are satisfied with the fast shipping and our customer service. We always strive to provide the best service to our valued customers like you. Thank you for recommending us and for choosing Lolitainside. We hope to see you again soon!

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Orange Halloween costume

Beautiful! Just pay attention to the size guide it run really small

Thank you for your review of our dress. We appreciate your feedback and are glad to hear that you found the dress beautiful. We provide accurate size charts to help our customers choose the right size. Thank you for choosing our dress for your Halloween costume! Happy Halloween!

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Great jacket

Was nervous about ordering this jacket having not gotten to try it on.. but it is amazing! The measurements listed in description were exactly correct in relation to the size of the jacket. It fits snug I’m usually a 42R and I ordered the XL and it will zip but it’s tight but I wanted it fitted because I’m wearing it open. The details on it are superb and it’s a heavy velvet coat very happy not cheap looking or feeling at all

Thank you so much for your positive review! We're thrilled to hear that you love the Black Embroidered Collar Long Sleeves Mens Velveteen Tuxedo Gothic Coat. We take pride in providing accurate measurements and high quality materials, so we're glad to know that you found the jacket to be a perfect fit. Your satisfaction is our top priority and we hope you enjoy wearing it for many occasions to come. Thank you for choosing our product.

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Cute!

Fits very well and is unique. The velvet has zero stretch and is thin and stiff. If it were a higher quality velvet I'd give it five stars.

Thank you for your review! We're glad to hear that you think our gothic jacket is cute and fits well. We apologize for any inconvenience caused by the velvet not having much stretch or being thinner than expected. We will definitely take your feedback into consideration for future improvements. Thanks for choosing our product!

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I wasn’t expecting it to be SO beautiful!! It’s amazing, i love it so much!!!

Thank you for your lovely review! We are so glad to hear that you are in love with our Pink Multi-layer Ruffle Embroidery Bowknot Sweet Princess Lolita Jsk Dress. We strive to provide our customers with the best quality and design, and we are thrilled that you are happy with your purchase. Thank you for choosing our brand!

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The dress is very beautiful and all fits just nice.

Thank you so much for your kind review! We're so happy to hear that you love the dress and that it fits perfectly. We hope you enjoy wearing it. Have a lovely day!

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Great Product but delivery was iffy

My daughter picked out a Homecoming dress and we ordered it 2 weeks in advance. I emailed customer service to see if it would make it here in time. They told me 5-7 days. I would have ordered a second dress and paid for expedited shipping. They told me we should be fine. The dress finally arrived the day before... Thank god it fit and there were no issues! She looked absolutely beautiful (I may be biased!). Great product but be careful on shipping.

Thank you for taking the time to leave a review for our Black/Blue Medea Kiss Gothic Lolita JSK Tiered Dress. We are glad to hear that your daughter looked beautiful in the dress and that there were no issues with the fit.

We apologize for the iffy delivery experience you had. We always strive to provide accurate and timely delivery estimates, and we are sorry if we fell short in this instance. We will take your feedback into consideration and work towards improving our shipping process.

Thank you for choosing our product and we hope to serve you again in the future.

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This dress fulfilled my fantasy

I am in love with this outfit. It is more than I hoped it would be.
I am so glad I took a chance on this site.

I was worried about it fitting, but it fits very well. For reference, I am 5 foot 3, 144 pounds, and wear size US12 normally. Even though the measurements show an XL has a 31.5in waist, I could still fit in it despite being a little larger. The back stretches a bit, and the front cinches you in so it works out. So if you are a size US12, XL will be great.

I appreciate the accessories coming separately so I can customize. Many of the accessories for the dress has safety pins. While the safety pins seem strong enough, I plan on sewing on snaps for extra security.
I also bought both tails. Both are great depending on what you are going for.
The short tail is impressive. It's like a long fancy bow. If you're wearing flats or short heels, the short tail will work well.
The showstopper is the long tail. It's basically a long train. This will need heels if you don't want it to drag on the ground.
Hope to add pictures after my event happens.
I am looking forward to buying more outfits from this site.

TLDR: Great quality, fits well, detachable accessories, impressive tails(especially the long one)

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that our Green Midsummer Dream dress exceeded your expectations and fulfilled your fantasy. We always strive to provide high quality products that our customers will love.

We are glad to hear that the dress fit well and that you were able to customize it with the detachable accessories. We appreciate your feedback about the safety pins and will be sure to pass it along to our team for future improvements.

We can't wait to see pictures from your event and we look forward to seeing you again on our site. Thank you for choosing us for your fashion needs!

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Jasmine dress

Very cute dress i wore it for homecoming, the bow did break by the end of the night but it was a cute dress overall. I think it broke because the amount of movement.

Thank you for your review! We're glad to hear that you found our Jasmine dress cute and wore it for such a special occasion. We apologize for the bow breaking, and we will take note of your feedback to improve the durability of our products. We look forward to serving you in the future:)

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🥰

Thank you so much for your review! We truly appreciate your feedback and the lovely emoji you shared. If possible, we would love to hear more detailed comments from you. Your insights help us improve and serve you better. We look forward to continuing to provide you with great service in the future!

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Took a while to arrive but gorgeous

the support at lolitainside helped with a shipping issue that was causing my package to get delayed and I was happy with their response and when the dress arrived it was beautiful and fits well.

Thank you for your review! We are so glad to hear that you are happy with your purchase and that our customer service team was able to assist with any shipping issues. We hope you enjoy wearing your beautiful dress!