Customer Reviews

Welcome to our 'Customer Reviews' page!

We're excited to inform you that as of the end of April 2023, we have enhanced our website by adding a product review feature. This feature allows only customers who have actually purchased and used our products to share their opinions, experiences, and suggestions, ensuring the authenticity and reliability of the feedback.

Your opinions, experiences, and voices truly matter to us. We encourage you to share your experiences with our products. We strongly believe that this enhancement will pave the way for open and honest communication, helping us better understand your needs and expectations. We also believe that this can empower other customers in their purchasing decisions, leading to a more satisfying shopping experience for everyone.

We appreciate your ongoing support and look forward to hearing from you. Thank you for joining us on this journey.

 

Based on 435 reviews
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Very cute :3 Colour is a much darker black in-person which I'm very happy about!

Thank you for leaving a review for our Black Three-section Cake Sleeveless Ribbon Sweet Lolita Tiered Dress. We're thrilled to hear that you find it very cute and that you're happy with the darker black color in-person. We appreciate your feedback and hope you continue to love wearing our dress. Have a lovely day!

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Great service!

Incredibly helpful & accommodating :)

Thank you for your kind words! We strive to provide the best customer service possible and we are glad to hear that we were able to assist you. We appreciate your support and hope to see you again soon!

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I purchased this beautiful dress for my Granddaughter for her Promp it was absolutely stunning , she was so delighted her face was enough to know how excited she was to wear it, would definately recommend quality and service was great from start to finish Thank you .

Thank you so much for your kind review. We are thrilled to hear that your granddaughter loved her dress for prom. It's always our goal to provide high quality products and excellent service from start to finish. We really appreciate your recommendation. Thank you for choosing our dress for such a special occasion. Have a great day!

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Super

Passt sehr gut. Ist gut verarbeitet und sieht super aus.

Thank you for your positive feedback! We're glad to hear that the wig fits well and is well-made. We hope you continue to enjoy its stylish look.

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Cute

It fits really well

Thank you for your feedback! We're glad to hear that the Black Lace Fishnet Over The Knee Fungus Gothic Socks fit you well. We hope you enjoy wearing them! Have a great day.

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Super

Meine Tochter ist begeistert. Passt alles super und sieht sehr gut aus. Der Stoff und die Nähte sind sehr gut verarbeitet.

Thank you for your review! We are so glad to hear that your daughter loves the dress and that it fits well. We take pride in the quality of our materials and craftsmanship, so we are happy to hear that you are satisfied with the fabric and stitching. Thank you for choosing our product and we hope your daughter enjoys wearing it!

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Stylish trousers!

Very comfortable and stylish trousers. They were such a great fit that I bought 5 pairs. The Pentagram design on the hip is a nice touch too. Swift efficient service by Lolitainside. Highly recommended!

Thank you for your kind review! We are so happy to hear that you love our Black Basic Funds Metal Pentagram Crackle Punk Slim Men's Pants. Our team works hard to provide stylish and comfortable options for our customers. We are thrilled that you found the fit to be perfect and that you even bought multiple pairs! The Pentagram design is definitely a unique touch. Thank you for choosing Lolitainside and for recommending us. We truly appreciate your support!

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excellent service

i needed the dress by a deadline, and when i contacted the store they were super helpful and reassured me that the dress would arrive on time.
the dress itself is of amazing quality compared to other stores that may sell it and the accessories are easy to attach. my favourite purchase ever :) for reference, i bought the long train, neck accessories, and roses on cuffs.

Thank you for your kind words! We're so happy to hear that you love your dress and that our customer service was able to assist you in getting it on time. We take pride in providing high-quality products and ensuring that our customers are satisfied with their purchases. Thank you for choosing us!

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High Quality and Cute!

My order came very quickly and fits true to size! The material looks and feels very high quality as well.

Thank you for taking the time to leave such a kind review! We're so glad to hear that you are happy with your purchase and that it arrived quickly. We take pride in offering high quality products and we're thrilled that it met your expectations. Thank you for choosing our brand and we hope to see you again soon!

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Very friendly and courteous service. The product fits perfectly according to the measurements, has good quality, and looks almost identical to the pictures.

Thank you for your kind words and for choosing our dress set! We are thrilled to hear that it fits perfectly and meets your expectations. We always strive to provide high-quality products and excellent customer service. We hope you enjoy wearing it! Thank you again for your support.

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VERY GOOD.

Thank you for your kind review! We are thrilled to hear that you are enjoying our Black/Blue Vintage Medieval Little Prince Ouji Lolita Shorts. We strive to provide high-quality products and we are delighted to know that you are satisfied with your purchase. Have a great day!

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The quality is really good didn’t expect to pin a couple of things cause it didn’t show in the pictures but it’s fine.

We're happy to hear that you love the quality of our Pink Bowknot Irregular Gothic Princess Lolita Jsk Dress. We apologize for any inconvenience caused by the pins not being shown in the pictures. We'll make sure to update our product images to accurately reflect the dress. Thank you for your feedback and support!

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LITERALLY ETHEREAL

Oh my goodness… I was so shocked when I got the dress… It’s absolutely gorgeous beyond my expectations!! I wore it for my school’s prom and I felt so pretty. I literally got SO many compliments. Best two hundred dollars I’ve ever spent, it’s so beautiful. The pictures don’t do the dress justice. 10/10 would buy again. The ONLY complaint I have is that the corset was just a bit loose and I couldn’t tighten it as much as I wanted, but that was barely noticeable‼️ Additionally, I struggled a little bit with the shipping since I had to email to ask about the dress and pay extra (understandable due to tariffs, but I wish they emailed me first!!) In the end, it was absolutely worth it, I quite literally melted when I saw the dress because of how beautiful it was!!

Thank you so much for taking the time to leave this amazing review! We are so happy to hear that you loved our Blue Capture The Stars Hanayome Bowknot Shiny Sweet Princess Lolita Jsk Dress Full Set. We agree that it is truly ethereal and perfect for a prom or any special occasion.

We apologize for the slight issue with the corset being a bit loose, but we are glad to hear that it did not take away from your overall experience with the dress. We will definitely take note of your feedback and work on improving our shipping process.

Thank you again for your kind words and for choosing our product. We hope to see you again soon!

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Gorgeous!

The quality of the fabric is beautiful. The work on the dress is lovely. The customer service was great. Delivery was also great I thought it would take awhile which is normal coming from a long distance. I was surprised. Thank you.

Thank you so much for your kind words and taking the time to leave a review. We are thrilled to hear that you love the Ivory Tana Manor Rose Flower dress and were happy with the quality and workmanship. Our team takes great pride in providing excellent customer service and ensuring timely delivery. We appreciate your support and hope to see you again soon!

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amazing!!

i am fairly new to gothic lolita fashion and this is the perfect dress to start with! it's very elegant and well made and despite it being my first piece of lolita fashion, this dress makes me feel like a professional. only small complaint is that the bust is built a little odd so this dress is only compatible with a push-up brassiere! other than that, amazing dress x

Thank you so much for leaving such a lovely review for our Black Long Hime Sleeves Multi-Layered Ruffle Cardigan Bowknot Gothic Plus Size Lolita Dress. We are so glad to hear that it's the perfect piece for you to start your gothic lolita fashion journey. We take pride in the quality and elegance of our dresses, and we are happy that it makes you feel like a professional.

We appreciate your feedback regarding the bust and will definitely take it into consideration for future designs. Thank you again for choosing our dress and for your valuable feedback. We hope to see you again soon!

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Everything was to my complete satisfaction

I was a bit sceptical at first because there are a lot of scam websites similar to this one, but I was not disappointed. Given the quality of the dress I ordered the price was very justified although shipping was a bit much. I did pay extra for the express delivery, it still took two weeks to arrive though, but that is understandable considering the long distance it had to travel. Along with the dress I also recieved an additional hoopskirt and wrist jewellery, both not the best quality but after all I had'nt payed for it. All in all I'm very satisvied with my dress and also the customer service, from which upon reaching out to them I got a precise answer right away.

Thank you for your kind feedback. We are delighted to hear that you are satisfied with your purchase and our customer service. We apologize for any inconvenience caused by the shipping time, but we are glad that you received your order in good condition. We always strive to provide the best quality products at reasonable prices. We hope you enjoy wearing your new dress and accessories. Thank you for choosing our website.

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Livraison rapide, produit OK pour le prix

Livraison rapide, produit de qualités

Thank you for leaving a review for our Pink [Love Overture] Multi-Layered Ruffle Bowknot Lace Sweet Lolita Jsk Dress. We're glad to hear that the delivery was fast and that you are satisfied with the product's quality. We always strive to provide the best value for our customers. If you have any other feedback or questions, please don't hesitate to reach out to us. We're always here to help.

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Beautiful Jirai kei blouse

I’m always amazed with the quality of the clothes, the blouse looks just like on the picture and the sizings are pretty accurate. I only have one suggestion, if possible it’d be great to have a more wider selection of plus sized products, while the clothing that I have bought so far do fit it would be nice to have them at least one size bigger since I am a fan of a loose/overzised fit. Thank you for the quick and fast customer service.

Thank you so much for your kind words about our Jirai kei blouse! We're glad to hear that you're happy with the quality and sizing. We appreciate your suggestion for more plus size options and will definitely take it into consideration for future products. We're always looking to improve and provide a wider range of sizes for our customers. Thank you for choosing our brand and for your support!

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Good

Thank you for your feedback on our Apricot Shining Bowknot Irregular Sweet Princess Gorgeous Lolita Jsk Dress. We are glad to hear that you had a good experience with our product. If you have any further comments or suggestions, please don't hesitate to let us know. We value our customers' opinions and strive to continuously improve our products. Thank you for choosing our brand!

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My personal experience with the dress

This is just my personal experience, so I wouldn't take this too specific to yourself when you're considering your purchase. The general shipping process felt very smooth, and I'm grateful that it got earlier than expected. The only thing I wasn't a big fan of was the shipping price, but then again I do live in the U.S. so tariffs are obviously going to play a big role with pricing. Just a thing to keep in mind depending on where you live. The actual dress, I am in love with. Unfortunatley, I bought the dress one size too small so I had to get some alterations, but just a few things to keep in mind. Depending on the lighting where you are, the dress can look more yellow than white, and the material can be very scratchy in certain areas. I would rather wear it with a bra than not. And I think that's about it!

Thank you so much for your thoughtful review! We're delighted to hear that the dress arrived earlier than expected and that you’re overall happy with it. We truly appreciate your honest feedback regarding the sizing, fabric feel, and how the color may shift depending on the lighting. This dress is ivory, it may appear more apricot under certain lights—thank you for pointing that out! We'll definitely keep your comments in mind as we continue improving this style in the future.

We're also excited to share that we've recently launched a shipping discount promotion specifically for our U.S. customers. It's automatically applied at checkout for orders over $95—we hope you can take advantage of it next time you shop with us!

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Outstanding!

I ordered this outfit for my daughter and realized that I only ordered the pants. When I asked customer service about why we didn’t receive the whole outfit and only the pants, they were incredibly kind at explaining that it comes separately. They also sent a gift with my order which we did not expect. I then placed the order for the rest of the outfit and they double checked my order and let me know that I had ordered the pants again, so they canceled the pants and refunded my cost. They were incredibly patient and diligent with their customer service. That alone would make me order again. So easy and kind to work with.

Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a positive interaction with our customer service team. Providing exceptional service and going above and beyond for our customers is always our top priority. We look forward to serving you again in the future. Have a great day!

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Gorgeous! Got it as a replacement for one that went out of stock and I honestly prefer it. Super comfy, fits great

We're so happy to hear that you love our Ivory Time Letter Lolita Dress! We're glad it was a perfect replacement for your out of stock item. We always want our customers to feel comfortable and stylish in our products. Thanks for the feedback and happy shopping!

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super cute product!! fits perfectly!! :)

Thank you for your kind words! We're so glad to hear that you love our product and that it fits perfectly. Enjoy your sweet Jirai Kei Japanese set! :)

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Amazing

I was worried about the size fitting but it was perfect!

Thank you for your review! We're so glad to hear that the size of the dress was perfect for you. We strive to make sure our customers are satisfied with their purchases. Thank you for your support!

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I looks and feels exactly how I thought it would

It came in just in time for my trip. Also the fabric is nice and thick and feels really high quality. I would definitely order from here again.

Thank you for taking the time to leave a review. We're so glad to hear that you are satisfied with your purchase of our Black Rabbit Theater Jacquard Version Ouji Lolita Tail. We strive to provide high-quality products and we're happy to know that we met your expectations. We hope you had a great trip and we look forward to serving you again in the future. Have a lovely day!